Scheme as set out in the Compensation of Depositors Regulations 2010. Telephone calls may be recorded for security, quality control and training purposes.ĭeposits made with Conister Bank Limited are covered by the Isle of Man Depositors' Compensation Mortgage lending administration, firm registration number 619002. The United Kingdom by the Financial Conduct Authority for its consumer credit activities and Conister Bank Limited is licensed by the Isle of Manįinancial Services Authority for its deposit taking activities and is authorised and regulated in Victoria Street, Douglas, Isle of Man, IM1 2LN. All Rights Reserved.Ĭonister Bank Limited. What is QuickPay?Īll content ©2023 Conister Bank Limited. *See our article about Online Safety for some helpful tips on staying safe online. As always, customers should ensure that they are accessing the internet through secure means. The site carries the same level of security and encryption that is standard across all Conister Bank products and portals. Please contact the office during office hours if you wish to carry out either of these types of payments. We do not allow early settlements or over-payments through this portal. You will need to know your agreement number and enter your Date of Birth and Last name as shown on your agreement in order to access the payment page. These are some important bits of information that you need to know about it This means you don’t have to call or email an advisor to make a payment against your account but can do so through QuickPay through our website. If a patient believes they made a payment on a fraudulent site, they should immediately call their bank or card issuer to cancel the payment and take steps to secure their account.We now offer our customers the ability to make a loan payment through the Conister Bank Payment Portal referred to as QuickPay. We’re dedicated to doing what we can to confound their efforts. It’s incredibly frustrating that scammers create these sites to exploit people trying to pay medical bills. The athenahealth QuickPay Portal doesn’t have any advertisements Ads – some sites don’t collect visitor information but receive ad revenue for every visit.Poorly translated text and instructions for using the site.Receiving an error message such as “payment on hold,” “transaction pending,” “error processing your payment,” “oops,” etc.Being told to call a customer service line to process a payment.The site asks for personal information (e.g.Here are some warning signs that they’ve reached an imposter site: We encourage you to educate your patients about the risks of fraudulent online payment websites. This change will help domain registrars and search engines to more rapidly remove imposter websites. We’re in the process of transitioning all of our online pay options to an domain.As part of this effort, we’re improving our own website’s metadata. We’re working with Google and other online search engines to ensure searches for our online payment portal highlight our website first.Adding a QR code onto all patient bills, which we’ll encourage patients to use, so that there’s no risk of them mistyping the URL of our online payment portal.Adding an insert into patient bills with clear guidance on how to safely access our QuickPay Portal. We’re changing our patient billing statements to reduce the potential for error and risk of online fraud.We’re directly engaging with domain registrars and web hosting companies to take these sites offline. Our teams are regularly searching for and taking action on imposter websites.Here is what we’re doing to fight back against these bad actors: We’re making significant investments to combat this problem on behalf of our customers and their patients. Proceed with confidence as your payment information will be secured to the highest standards of the payment industry. While patients should only make online payments using the URL provided on their patient billing statements, we’ve heard reports of patients being tricked by internet search results. In just a few steps, you will be able to complete a payment anytime, anywhere. However, fraudulent look-alike websites with similar names have begun to appear in internet search results. Some of these websites seek to mimic Athena Health’s QuickPay Portal. In the past several months we’ve seen fraudulent websites emerge online that attempt to solicit payment from healthcare patients.
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